I now am at the stage of coming here and going hoping people here can help. No one seems to understand why this is occurring and are happily passing the buck., We're a modest Housing and Case Management Non-profit dealing with Mental Health and Addictions and so far I've had to spend literally over 80 hours working on this and pay people to look into this. We started on the same day of the ISP change using a SONICWALL firewall. If we hit allow our web configuration settings are deleted and I have to go in and literally delete all email setting and reset the account and warn staff never ever ever hit allow. I've talked with our Email provider extensively and they have no idea what is causing this. ![]() Our former ISP and still our email provider is Smart Systems for Heath (eHealth - Ontario Government Health Ministry) We use Microsoft Exchange wit access via web mail ![]() ![]() I would know as I am the IT Support for the agency I am getting this exact issue but my agency is to the best of my knowledge NOT using cpanel.
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